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Deposits:

All Services: Online booking will be required to pay in full. Please call the boutique should you decided to pay the minimum deposit of $50 to hold your appointment. These deposits are non refundable and is required for all new clients. The deposit will be applied to the service cost and the remainder will be paid upon completion of the appointment. Please provide your full name, phone number and email address when booking. 

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No Show/Cancellation/Late Arrival:

Appointments can be cancelled or rescheduled 24 hours prior to the scheduled time with no fee. 

Any appointment cancelled or rescheduled less than 24 hours prior will be charged 100% of the cost of the service.

No show appointments will be charged 100% of the service and prepayment will be required for future appointments. 

If you are running late please call or text. After 15 mins the appointment will be cancelled and the no show fee will be charged. 

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Sickness/ Emergency:

In order to provide a safe and clean environment for all clients and Artists, please do not come to your appointment sick. If you are sick or have an emergency please contact us immediately to cancel or reschedule. A one time late cancellation/reschedule is available for sickness/emergency. 

Any appointment canceled/rescheduled after the use of this one time waiver will be subject to the above mention cancellation fees.  

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Refunds:

Lash Extensions: Due to the nature of the service, you are paying for the lash artists time and products used, no refunds will be given for any reason.  If you are unhappy with your lash extension service for any reason, please contact us within 48 hours to receive a complimentary appointment to address the concerns you're experiencing. This appointment must be within one week of the initial application. A complimentary removal will be provided if you experience an allergic reaction. 

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