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  1. Remove all eye-makeup using an oil and glycol-free makeup remover. If taking off eyeliner, use a cotton tip dipped in remover and wipe it across your lid, or away from the lid. Never towards the extensions. Don’t use cotton balls as you’ll get into a furry mess, as they will catch on the bases of the extensions.

  2. If you are wearing heavy foundation, remove this too before washing eyes, using your cleanser of choice but AVOIDING the eye area. Some cleansers contain oil, particularly cream cleansers and ‘cleansing oils’.

  3. Wet your eyes with cool water. Dispense 1 pump of a lash shampoo on to your palm. Using a sable brush (Makeup brush) apply this to both eyes, one at a time. Don’t rub them like you’re washing hair though; just gently brush it over your closed lash line. If your eyes still feel grubby, repeat.

  4. Lean over the sink and rinse it off with cool water and dab them gently dry. At this point you can gently brush your lashes using the mascara wand. It is okay if they are a little damp, it will appear stuck together due to the wetness. 

  5. When your lashes are finally dry use your lash wand to very gently twirl through them and fan them back out. .

  6. Ideally this should be done daily before you go to bed. The cleaner the lashes, the longer the retention.


*IMPORTANT – Do wait at least 24 hours first (unless your Lash Artist tells you otherwise) before wetting them and don't forget to schedule your next lash fill appointment in 2-3 weeks. 

​Please do your best to avoid the following: 

  1. Do not rub or touch your eyes.

  2. Clean with eyelash foam cleanser daily.

  3. Brush through your eyelash tips with a mascara wand.

  4. Do not use oil based products around or on the eyes.

  5. Do not apply mascara. 

  6. Do not sleep on your face.

  7. Stay on top of your fills (recommended every 2 - 3 weeks).

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